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The entry process and security has been streamlined but the maze with cannabis art is still in effect, which I know a lot of people disliked. I'm only giving 4 stars because the variety of stock is better than other dispos in Chicago. This was my first time visiting since the Ascend focused rebranding. There was a line before the doors opened. I shouldn't have to pay more because you don't want to give out change.I'm in the process of figuring out what dispensary I am going to change to- and if you're a medical patient, you probably should to. They now round up or down on your total because they don't want to give you change- which is understandable- except rounding UP is not legal. Every time I'm there people that came in after me get their order before me.I have complained on numerous occasions about this, and I'm always told my concerns will be addressed by management (as I wanted to try and get this fixed before leaving a bad review)- but then I come for my next visit and experience the same thing.The final straw for me was a visit I had yesterday. In addition, the way they call people up to get their order makes no sense. There are two separate entrances- and the rec side ALWAYS moves faster. You will have to wait in line to get inside, then wait again when you are actually inside to be called to get your product. First off, even with a scheduled pick up time, anticipate waiting at least 30 minutes to get your order. At first, I really loved it as they by far have the largest selection out of all dispensaries in the city.However, the changes they have made recently definitely prioritize recreational customers. I am a medical patient, and started using Moca several months ago. MOCA is proud to be the best medical marijuana dispensary in Chicago.I always have to give myself a pep talk before coming to Moca, as I know the experience is going to take awhile and something will go wrong. Our management team brings years of experience in pharmacy, bars and other related businesses. Our staff are truly our greatest resource and we have a diverse array of individuals ranging from nursing to pharmacy to cannabis connoisseurs. Expect a fresh, bright and clean environment with pops of neon color and artist murals when you visit. We engage with our vibrant, hip community for a variety for events as well as embracing the exciting artist and cultural community to bring our dispensary experience above and beyond.
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It is our aim to provide an environment and product curation that appeals equally to those suffering with serious illness as well as those that see cannabis as way to bring happiness. However, we also understand that people use cannabis for a variety of ailments and symptoms to improve their quality of life.
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Medical cannabis has gone from stigma life saver for many sick individuals in just a few short years. MOCA prides itself on a dedication to staying current with all the latest research and knowledge in the rapidly evolving medical cannabis industry. Our staff are equally passionate about cannabis products as they are about helping the patients we serve. We are proud to offer the best product selection and patient experience in Illinois. MOCA is Chicago’s most centrally located medical cannabis dispensary in the heart of Logan Square. Chicago’s leading medical cannabis dispensary.